PRIVACY POLICY
This privacy policy sets out how “ARJ” uses and protects any information that you give “ARJ” when you use this website.
“ARJ” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
“ARJ”may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy has been updated on 17.05.2018 in line with the new GDPR legislation that comes in to force on 25 May 2018.
WHAT WE COLLECT
We collect No personally Identifying Information through basic browsing of the “ARJ” website
We collect basic Non-Identifiable Tracking information, Operating System, Internet location and Browser used from web based stats. We collect Personal Identification Information through form based gathering on our contact page and fee page. We collect:
Name, Surname, E-Mail Address & Content input into messages and newsletter sign up forms.
We collect Personal Identification Information which are needed to complete orders on the website, this includes but not limited to, Name, Address, Country, Company Name, E-mail Address, Telephone Numbers and Order Notes.
This information is e-mailed to alice@alicerobson.co.uk. This information is held exclusively by “ARJ”. This information is for the purpose of contacting the message sender with the required reply, newsletter or to complete the orders taken on the website. This information is shared through trusted third parties to complete the newsletter signup (MailChimp) as well as to complete order processing (PayPal).
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We use the information collected to build a picture of where our viewers originate from, which pages they look at and how they got to our website. There is no personally identifiable information. It is limited to basic Web Statistics tracking information.
We may use the information to improve our products and services.
We may use the information to customise the website according to your interests.
We use the information provided to return messages to queries from the website and complete orders taken on the website.
Our newsletter only goes to those who have specifically requested to be on the newsletter mail list, either via the website sign up form or verbal or written consent at a fair or in the studio.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and have ensured that all third parties we deal with directly comply with new legislation.
We use SSL (Secure Socket Layer) certificates to protect and encrypt the information you enter on the website. Look for the Padlock in the address bar when completing purchases to ensure that you are on the correct encrypted page.
DATA PROTECTION
The confidentiality of your information is of paramount concern to “ARJ”. “ARJ” fully complies with Data Protection Legislation and its confidentiality obligations.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION – YOUR RIGHTS
You may choose to restrict the collection or use of your personal information in the following ways:
You may choose to not use the electronic form provided on the contact page.
You may set your browser cookie policy to deny the acceptance of tracking cookies. This will prevent the checkout stages of purchases to fail.
On request you can ask us to remove all your information (except your name which we need for accounting purposes) i.e: email, address and telephone number, from the e-commerce part of our website at any time after your order has been processed. Please be aware though, that this may make it impossible for us to communicate with you about this order in the future, should we wish to recall a product or should you require a refund for any reason.
If you have signed up for our newsletter (either via the website or by written or verbal consent at a fair or in the studio) you can at any time remove yourself from this list by unsubscribing on the next newsletter or emailing us and asking to be removed from this list.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting only if you tell us that you wish this to happen.